In accordance with Law No. 6698 on the Protection of Personal Data (“GDPR”), Anatolian Deniz İşletmeciliği ve Taşımacılık Ltd. Şti. (MERSİS NO: *) (“COMPANY”), as Data Controlle, your personal data will be processed by being used, recorded, stored, updated, transferred and/or classified within the framework described below, depending on business purposes. In this context, in accordance with the Laws and Regulations issued by our Company to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, and to protect personal data, appropriate security is provided to prevent unlawful processing of your data, to prevent unlawful access and processing and to ensure its preservation. All technical and administrative measures are taken to ensure the level of
- Collection Method of Personal Data:
Your data, the Business Units of our Company at the Headquarters (…………/Istanbul), our website (www.anatolianshipping.com), our social media accounts, the parties from which our company receives complementary services or extensions of its activities, contracted organizations, business partners, suppliers. and through lower or upper carriers and other similar channels, automatically or non-automatically, in written, verbal or electronic media.
- Legal Reasons for Collecting Personal Data:
Your collected personal data is processed by our Company within the framework of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law.
- Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract, based on the legal reason;
- Updating customer contact information,
- Opening sales records and performing invoicing activities,
- Establishment or performance of the sales contract due to your purchase of our company's products and services, order follow-up,
- Providing the products and services you have purchased,
- Providing after-sales support services.
- Based on the legal reason that it is clearly stipulated by the law and is mandatory for the data controller to fulfill its legal obligation;
- Fulfillment of official institution requests,
- Giving information to authorized institutions based on legislation,
- Ensuring compliance with the storage obligations stipulated in the legislation,
- Responding to related person applications in accordance with the legislation and taking necessary actions.
- Managing customer relations,
- Follow-up on financial transactions,
- Carrying out the necessary work by our business units and executing the relevant business processes in order to make the relevant people benefit from the products and services offered by our Company, including the sales and marketing activities of our products and services,
- To carry out the necessary work by our relevant business units for the realization of commercial activities carried out by our company and to carry out the related business processes,
- Ensuring the legal, technical and commercial-occupational safety of our company and the people who have a business relationship with our company,
- Determining and implementing our company's commercial and business strategies,
- Follow-up and execution of legal affairs,
- Execution of information security processes,
- Planning and execution of customer satisfaction and corporate communication activities,
- Storing personal data for the duration of the general statute of limitations in order to constitute evidence in possible future disputes.
- Purposes of processing Personal Data:
- Fulfilling our legal obligations arising from the legislation,
- Providing you with company products and services, fulfilling our obligations to you, issuing records and documents, complying with information storage, reporting, informing, tax, and other obligations stipulated by local and international legal regulations,
- Fulfilling, executing, performing, proving, and improving the transactions regarding our obligations, reporting to customers, fulfilling the requirements of the contracts you have concluded and/or concluded; statistics, customer satisfaction studies,
- In accordance with Law No. 6563 on the regulation of Electronic Commerce, sending e-mails and sms for advertising and promotional purposes to the parties whose express consent was obtained and whose contact information is included due to their commercial activities in our institution,
- Planning, auditing, and execution of information security processes
- Creation and management of information technology infrastructure
- Planning and execution of fringe benefits and benefits for employees
- Planning and/or execution of corporate communication for employees and/or corporate social responsibility and/or non-governmental organizations activities in which employees participate
- Planning and execution of employees' access rights to information
- Monitoring and/or supervision of employees' business activities
- Follow-up on finance and/or accounting works
- Planning of human resources processes
- Planning and/or execution of efficiency/efficiency and/or appropriateness analyzes of business activities
- Planning and execution of business activities
- Planning and execution of information access authorizations of business partners and/or suppliers
- Management of relations with business partners and/or suppliers
- Planning and/or execution of occupational health and/or safety processes
- Planning and execution of corporate communication, logistics and management activities
- Planning and execution of customer relationship management processes
- Planning and/or execution of customer satisfaction activities
- Follow-up on customer requests and/or complaints
- Fulfillment of obligations arising from recruitment, employment contract, and/or legislation for company employees
- Planning and execution of internal and external training and orientation activities
- Planning and execution of necessary operational activities to ensure that company activities are carried out in accordance with company procedures and/or relevant legislation
- Planning and/or execution of the processes of establishing and/or increasing loyalty to the products and/or services offered by the company
- Planning and/or execution of the company's production and/or operational risk processes
- Follow-up of contract processes and/or legal requests
- Planning and execution of supply chain management processes
- Compensation Management
- Planning and execution of operational processes
- Planning and execution of market research activities for sales and marketing of products and services
- Planning and execution of sales and marketing processes of products and/or services
- Ensuring data is accurate and up-to-date
- Giving information to authorized institutions based on legislation
- Your data is processed to create and track visitor records.
- Provisions that do not require explicit consent
In accordance with the GDPR, in the presence of one of the following conditions listed in the Law, it is possible to process general personal data without your explicit consent;
- Clearly stipulated in the law,
- It is compulsory to protect the life or physical integrity of the person or another person, who cannot express his or her consent due to actual impossibility or whose consent is not legally valid.
- It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract
- It is mandatory for our Company to fulfill its legal obligation as a data controller,
- The person concerned has been made public by himself,
- Data processing is mandatory for the establishment, exercise, or protection of a right
- Data processing is mandatory for the legitimate interests of our Company, provided that it does not harm the fundamental rights and freedoms of the person concerned.
- People/Organizations to which Personal Data can be Transferred:
- To the business partners, shareholders of the COMPANY,
- Anatolian Deniz İşletmeciliği ve Taşımacılık Ltd. Şti. and its affiliates,
- People or organizations permitted by the Tax Procedure Law, Social Security Institution legislation, Turkish Commercial Code, Code of Obligations, and other legislation,
- Legally authorized public institutions and organizations, administrative authorities and legal authorities,
- Product/service comparison, analysis, evaluation, real or legal people whom we receive services and cooperate within the realization of the above-mentioned purposes, institutions with which we have an agreement to send the messages we send to our customers, logistics and cargo companies that deliver the orders to you. It can be transferred within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of Law No. 6698.
- Rights of Personal Data Owner:
Under Article 11 of the GDPR, you have the following rights regarding your data;
- Learning whether personal data is processed or not,
- If personal data has been processed, requesting information about it,
- Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
- Knowing the third parties to whom personal data is transferred at home or abroad,
- Requesting correction of personal data in case of incomplete or incorrect processing, requesting notification of the transactions made to third parties to whom personal data has been transferred,
- Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in the GDPR, requesting the notification of the transactions made to the third parties to whom the personal data has been transferred,
- Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
- Requesting compensation in case of loss due to unlawful processing of personal data. Detailed information on applications can be found on the GDPR application form on our website.
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